verveforge Terms of Service

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Welcome to verveforge. These Terms of Service ("Terms") set out the rules that apply when you visit verveforge's website, use our mobile platform, purchase our products, or interact with our customer service team. By browsing our platform or completing a purchase, you accept these Terms as binding on you.

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1. Acceptance of Terms

When you access or use any service offered by verveforge, you confirm that you have reviewed these Terms, understand them, and consent to be bound by them together with every law and regulation that applies to you. Should you disagree with any portion of these Terms, you may not use our website or services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place orders on this website, you must be 18 years of age or older, or have reached the age of legal majority where you live.
• Prohibited Conduct: You agree to use our platform only for lawful, personal, non-commercial purposes. The following activities are not permitted:
  • Submitting fraudulent transactions or placing orders in bad faith;
  • Deploying automated bots, scrapers, or similar tools to harvest product data or pricing without our consent;
  • Attempting to breach site security, data infrastructure, or other users' accounts;
  • Reselling verveforge products for commercial profit without our explicit written permission.
• Account Security: You bear responsibility for safeguarding your account login details and for every activity that takes place under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and prices. Even so, typographical mistakes or inventory discrepancies can occasionally arise.
• Price & Order Corrections: Where an evident pricing or typographical mistake occurs, verveforge may correct the error and amend or cancel any impacted orders prior to dispatch, returning any amount already charged in full.
• Perishable Goods: Fresh or perishable items may naturally differ slightly in weight, appearance, or ripeness. Allergen details are supplied for reference only; customers with serious allergies should carefully review the labels on product packaging.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on stock availability and order verification. We may cap order quantities or cancel orders that we suspect involve fraud or a breach of these Terms.
• Payment Processing: All payments are secured with SSL/TLS encryption and handled through payment gateways that comply with PCI-DSS standards. Payment in full is required before an order is dispatched.
• Order Modifications & Cancellations: To cancel or change an order, you must contact [email protected] within 1 hour of placing it. After an order has moved into dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which are incorporated into these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

All original content on verveforge's platform — including text, graphical designs, logos, software, product branding, and trade names — belongs exclusively to verveforge and is safeguarded by international copyright, trademark, and intellectual property laws. Copying or distributing it without authorization is strictly prohibited.

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7. Limitation of Liability

To the fullest extent that applicable law allows, verveforge will not be responsible for any indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. For any claim connected to a transaction, our total aggregate liability will not exceed the amount you actually paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and interpreted under the laws of the State of Delaware, United States, without regard to conflict of law principles. Before pursuing any formal action, you agree to first bring any dispute or claim relating to these Terms or your purchase to verveforge's support team so that we may attempt an informal resolution.

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9. Changes to These Terms

verveforge may revise or update these Terms at any time. When changes are material, we will announce them by publishing the revised terms on our website. If you keep using our website or services after an update takes effect, you accept the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: verveforge
• Customer Support Email: [email protected]
• Customer Support Phone: 19174120631
• Physical Business Address: 855 Bryant Ave Apt 5F, Bronx, NY 10474-5532, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST